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Terms & Conditions

1. Acceptance of Terms

By using Altimate AI’s services, you agree to these Terms & Conditions. Please read them carefully before proceeding.

2. Services Provided

Altimate AI offers AI-driven automation services, including call handling, appointment scheduling, and data management. Service specifics are outlined in our service tiers.

3. Payment Terms

Monthly fees for selected tiers are charged in advance. Additional usage costs are billed at the end of each billing cycle. Setup fees are non-refundable. Failure to make timely payments may result in service suspension.

4. Cancellations

Clients may cancel their subscription at any time with 30 days' written notice. Cancellation does not waive fees for the current billing cycle, but no further charges will be made.

5. Refund Policy

Refunds are only issued under the guarantee terms outlined in the respective service tier (e.g., 30-Day Satisfaction Guarantee). Otherwise, all sales are final, and no refunds are issued.

6. User Responsibilities

Users must provide accurate information to ensure the effective use of the AI system. Users are also responsible for complying with all applicable laws, including those related to customer data privacy.

7. Limitation of Liability

Altimate AI is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services. Our liability is limited to the fees paid by the customer during the three months preceding the event giving rise to the claim.

8. Data Privacy

We comply with all relevant data privacy laws, including GDPR and CCPA. Please refer to our Privacy Policy for details on how we manage and protect your data.

9. Amendments

Altimate AI reserves the right to modify these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

10. Contact Information

For any inquiries, please contact us at [email protected].

Privacy Policy

1. Introduction

At Altimate AI, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

2. Information We Collect

We may collect personal information such as your name, email address, phone number, and usage data to provide and improve our services.

3. Use of Data

Collected data is used for service provision, customer support, billing, and improving our AI systems. We may also use data to communicate updates or offers.

4. Data Protection

We use encryption, secure servers, and other industry-standard measures to protect your data from unauthorized access or disclosure.

5. Data Sharing

We do not sell your data to third parties. Data may be shared with trusted partners who assist in delivering our services, such as payment processors or technical support, in compliance with data protection laws.

6. Cookies

We use cookies to track website usage and enhance the user experience. You can opt-out of cookies through your browser settings.

7. GDPR & CCPA Compliance

We comply with GDPR and CCPA regulations, giving you the right to access, modify, or delete your personal data at any time.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Changes to Privacy Policy

We may update this policy periodically. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [Contact Info].